Resolved
Scans alongside with their associated tasks are running as expected.
We apologise for the inconvenience.
Monitoring
We're actively monitoring the system. The v5.19 migration and deployment completed successfully and is now available in Prowler Cloud.
Previously delayed scans are now completing normally following a reduction in database load.
We've also identified a larger queue of tasks that are still pending affecting compliance reports. Take into account these will take longer than expected to complete.
We'll continue monitoring and provide further updates as soon as they're available.
Monitoring
We're actively monitoring the system. Migrations, as part of the v5.19 release, are still running. Once completed we'll push v5.19 code.
Scans are still taking longer than expected and we expect a recover once migrations finish. We're working on a plan to prevent this from happening again.
We'll provide more details as soon as we have an update.
Identified
We've identified the issue. As part of v5.19.0 release, application code was deployed before the database migration completed. Therefore application was in a partially migrated state, causing scan failures.
We've rolled back to the previous version, v5.18.3. After that, scans are running but taking longer than expected as one of the migrations is taking more than expected and increasing waits for other operations.
We'll provide more details as soon as we have an update.
Investigating
We are currently experiencing an issue affecting all scan types across the platform. Scans are failing right after start, which means new security findings are not being generated during this time.
Our team is working to identify the cause. We'll provide details as soon as possible.